Roger Poorman shares his story of working with Realtor Mark Thudium and his Assistant, Emily Emerich, to sell his mother's home.

When my mother passed away, my brother and I faced the challenge of selling her home, the house my parents built in 1950 in Lebanon. My brother lives out of town, and I reside in Ephrata, so I initially assumed we could manage the sale on our own, as we felt equipped to handle the details. However, we quickly discovered that selling a home, especially one with such a rich personal history, required professional guidance.

We turned to friends at church for recommendations, and the response was immediate and unanimous: "Call Mark Thudium and Emily Emerich." Everyone spoke highly of them, describing them as positive, knowledgeable, and trustworthy, so we decided to reach out. From our first conversation, it was clear why their reputation is so strong.

Mark and Emily operate as a true team, each complementing the other's strengths. Mark brings decades of experience and a deep understanding of the real estate market. He knows what is legal, practical, and smart, and he provides guidance that helps a home sell successfully. His advice on pricing, staging, timing, and strategy was invaluable. Emily, our primary point of contact, was equally exceptional. She is organized, responsive, reassuring, always available to answer questions, manage every detail, and ensure nothing slips through the cracks.

They had the house under contract at the price we hoped for, quickly! They transformed what felt overwhelming into a smooth, efficient, and surprisingly stress-free process. With Mark and Emily, you never feel like you have to know everything; they guide you through each step with clarity, patience, and confidence.

Throughout the experience, I felt informed, supported, and genuinely cared for. Every recommendation they made was backed up with facts and experience. Mark & Emily's honesty, communication, and professionalism are unmatched. I never felt pressured; instead, I felt like we were true partners.

Working with Mark and Emily was, quite simply, outstanding.