Bruce and Sally Ott have graciously shared their story about working with Mark Thudium to sell their Lititz home of 31 years and move to Luther Acres.

We learned of Mark through a neighbor who had recently worked with Mark to sell her home. Our neighbor spoke so highly of Mark and had such a positive experience that we chose to work with Mark based on her recommendation. After meeting Mark, we quickly recognized that he is very professional, extremely experienced, and has a very comfortable demeanor.

We lived in our home for 31 years and purchased the home privately, so we did not have a lot of past real estate transaction experience, nor had we sold a home before. Mark put us at ease and was very helpful in leading us through the process. 

 Sally & Bruce Ott pictured with their rabbit - Honey Bunny.

Mark guided us on the steps to take to prepare the home for the market. He suggested a pre-listing inspection, which was valuable to complete in advance of the sale. He did not think it was necessary to make any cosmetic changes, as the house was in great shape. We appreciated that Mark was looking out for our benefit and did not want to waste time or money on a lot of cosmetic upgrades when it wasn't necessary. 

Mark worked hand-in-hand with us through the whole process, from helping us with our seller's disclosure paperwork to guiding us on setting a price. Having never filled out a seller's disclosure before, Mark took the time to help us accurately complete the paperwork, and I appreciated his time and attention to detail. He provided research and guidance regarding a price but allowed us to help set the price which was important to us. 

We were thrilled with the activity our home received and the number of quality offers we got. We were unsure of what to expect and were highly impressed with Mark's capabilities to sell our home and his ability to negotiate on our behalf. Mark truly worked as our advocate, and we felt our best interest was always at the forefront of his mind. 

Mark is honest and straightforward. We valued his expertise, input, and opinion, but he always let the final decision be ours. We felt like it was a team approach working with Mark and his assistant Emily. If we had a question, they got back to us with an answer right away. Even when Mark was on vacation, he connected with us via Zoom, demonstrating that he truly valued the importance of being present and available to his clients.

We appreciated everything Mark did to help us, and we've enjoyed our continued friendship with Mark well beyond our real estate experience. We gladly recommend him as a Realtor.